Terms & Conditions

1. Terms of Use

Welcome to Hemma Sport Academy. By accessing and using our website and mobile application, you agree to comply with and be bound by these terms and conditions. If you do not agree with any part of these terms, please do not use our services.

These terms apply to all users of our website and mobile application, including members, visitors, and anyone who accesses or uses our services.

2. Payment & Refund Policy

All payments for our services must be made in advance. We accept various payment methods as indicated on our platform. Membership fees are non-refundable except in cases where we are unable to provide the agreed services due to circumstances beyond the member's control.

Refund requests must be submitted in writing within 7 days of payment. Each request will be reviewed on a case-by-case basis in accordance with Saudi Arabian consumer protection laws.

3. Data Collection

We collect personal information necessary to provide our services, including but not limited to:

• Name, contact information, and emergency contacts
• Health and fitness information relevant to sports participation
• Payment and billing information
• Usage data from our website and mobile application

All data collection complies with Saudi Arabian data protection regulations and the Personal Data Protection Law (PDPL).

4. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Users are responsible for maintaining the confidentiality of their account credentials and for all activities that occur under their account.

5. User Control

You have the right to:

• Access and review your personal data
• Request correction of inaccurate information
• Request deletion of your data (subject to legal requirements)
• Withdraw consent for data processing where applicable
• File complaints with relevant authorities

6. Compliance

Our operations comply with all applicable Saudi Arabian laws and regulations, including:

• Personal Data Protection Law (PDPL)
• Consumer Protection Law
• Sports and Youth Authority regulations
• Ministry of Commerce regulations

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods vary based on the type of data and legal requirements.

8. Child Privacy

We take special care to protect the privacy of children under 18. Parental consent is required for children's participation in our programs. We collect only the minimum necessary information for children's safety and program participation.

Parents and guardians have the right to review, modify, or delete their child's personal information at any time.

9. Photography & Media Usage

By participating in our programs, you consent to the use of photographs, videos, and other media featuring you or your child for promotional purposes, including but not limited to our website, social media, and marketing materials.

If you do not wish to be featured in our promotional materials, please notify us in writing. We will make reasonable efforts to exclude you from such materials while ensuring the safety and security of all participants.

10. Contact Information

For questions about these terms and conditions or to exercise your rights regarding personal data, please contact us at:

11. Changes to Terms

We reserve the right to modify these terms and conditions at any time. Changes will be posted on our website and mobile application. Continued use of our services after changes are posted constitutes acceptance of the modified terms.